Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. However, the period does not begin until the purchase contract has become binding on you through your approval of the purchased item. To exercise your right of withdrawal, you must inform us (MARYLIN ROPER LOS ANGELES, Wiesendamm 129, 22303 Hamburg, e-mail: firstname.lastname@example.org) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period. If you revoke this contract, we shall reimburse you all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
Exclusion/Expiration of the Right of Withdrawal
5.1 Pursuant to Section 312g (2) of the German Civil Code (BGB), a right of revocation shall not apply, inter alia, to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, and it shall expire prematurely in the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. We may refuse returns if the goods are worn and soiled. You have duties of care with respect to the goods and you are liable for any damage you cause. We reserve the right to claim compensation from you for goods returned used or damaged in any way by you. We reserve the right to claim compensation from you for goods returned used or damaged in any way by you. No new delivery can be made until we have received your returned goods.
5.2 We have made every effort to display as accurately as possible the colors and textiles of our products that appear on the Website. However, as computer screens vary in appearance, we cannot guarantee that the Products will exactly match those shown on the Website. If delivered items show obvious material or manufacturing defects, which also include transport damage, please complain about such defects to us immediately. For all defects of the purchased item occurring during the statutory warranty period, the statutory claims for supplementary performance, for defect removal/replacement as well as – if the statutory requirements are met – the further claims for reduction or rescission as well as, in addition, for damages, including compensation for damage instead of performance as well as compensation for your futile expenses, shall apply at your discretion. Insofar as we grant you a seller’s warranty, the details result from the warranty conditions, which are attached to the respective delivered item. Warranty claims are without prejudice to the statutory claims / rights.